ICD VIETNAM PERSONAL DATA PRIVACY POLICY
Last updated: August 12, 2025
When you carry out an online transaction, request advice, or purchase products/services from ICD Vietnam, providing certain personal information is necessary. ICD Vietnam Industrial Production Company Limited is committed to keeping this personal information strictly confidential. This Privacy Policy sets out how we collect, use, and protect your personal information, and confirms our respect for your rights.
OUR COMMITMENT TO PROTECTING YOUR PERSONAL INFORMATION
We understand that personal information is a private asset of every individual. The trust you place in ICD Vietnam when sharing your information is both an honor and our highest responsibility. We are committed to doing everything possible to store and protect all information you have entrusted to us, ensuring absolute safety and privacy.
PERSONAL INFORMATION WE COLLECT
Based on the information you share while interacting with ICD Vietnam, we collect personal data selectively and transparently. We store only the data necessary for business purposes and customer support, including:
- Full name
- Phone number
- Email address
- Delivery address
- Linked social media accounts (such as Zalo, Facebook)
- Bank account number (only where relevant to a payment transaction)
This information is highly important and sensitive. We are fully aware of this, so the process of storing and protecting your data is always a top priority in every aspect of our operations.
PURPOSE OF USING YOUR INFORMATION
ICD Vietnam collects and uses your personal information for the following specific purposes:
- Effective support and consultation: To contact you and provide in-depth advice on our products and services, ensuring you receive timely and accurate support.
- Research and development activities: To carry out advertising, produce internal evaluation reports, and study user needs and behavior in order to improve the quality of our products and services.
- System and user experience improvement: To research, troubleshoot, and upgrade our website and software systems, ensuring the best possible experience when you interact with ICD Vietnam.
- Answering inquiries: To promptly support and resolve any inquiries or requests from customers.
- Urgent notifications (in special cases): In certain necessary cases, we may contact you promptly if an issue arises during payment or delivery, in order to protect your interests.
DATA RETENTION PERIOD
ICD Vietnam stores the personal information you provide on our internal systems. This data is retained for as long as we provide services to you, until the purpose of collecting the information has been fulfilled, or until you specifically request that the information provided be deleted.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be adjusted and updated periodically to reflect ICD Vietnam’s operational requirements as well as customer needs and feedback (if any). Whenever this policy is changed, we will update the “Last updated” date shown at the top of this page so you can easily track any revisions.
CONTACT INFORMATION AND MANAGING ENTITY
We welcome any comments, questions, or feedback regarding this Privacy Policy. If you have any related questions, please contact us using the email address or phone number below:
Entity collecting and managing personal information:
ICD VIETNAM INDUSTRIAL PRODUCTION COMPANY LIMITED
- Address: 3rd Floor, Thang Long A1 Building, Bau Hamlet, Thien Loc Commune, Hanoi.
- Hotline: 0983797186 - 0903459186 - 0905859186
- Email: sales@icdvietnam.com.vn
